F.A.Q.

Frequently Asked Questions

What is MCC Hosting?

We are a hosting service that offers minecraft server hosting. We run your minecraft server on our computers, so you can have your server online and open 24/7 without the need to keep anything open on yours. Its that simple!

Which minecraft platform do you support?

We support both Minecraft: Bedrock Edition and Minecraft: Java Edition platform

Why choose MCC Hosting?

That's a very good question! Our answer is we provide you the best value for your money. Giving you Premium Quality at super low prices! Don't believe us? Why not compare our specs-pricing to others! ;)

Why are your prices so low?

Just because the prices are low, doesn't mean you have to compromise on quality. Having deep roots to running a minecraft server ourselves with the MCC Network, we know just how much people wish for a good server host that is affordable, but also good quality. It is our mission to make those wishes come true! We may not make allot of money by doing this, but atleast we will make our customers happy! That's our mission afterall :)

Can i test out your servers for free?

All our plans come with a 3 day FREE Trial. Meaning you pay nothing for the first 3 days. If during those 3 days you change your mind, you can simply cancel and you won't be charged.

How do i cancel during a free trial?

To cancel during a free trial, simply drop us an email at mcchosting@outlook.com or open a support ticket on our discord server by heading over to #open-support-ticket and typing -ticket open. A customer service agent will sort everything out for you.

What payment methods do you accept?

Currently we ony offer PayPal - The most well known, Secure payment gateway used around the world. You dont need a PayPal account to pay if you don't have one. All major credit cards are accepted on the payment page. If you require an alternative payment method, contact us!

Do you have a money back guarantee?

Yes we do! If for any reason you are unhappy with our service, email us, or open a support ticket within 7 days of your purchase, and we will refund you in full.

Where can i see the different plans you offer and prices?

All our plans, pricing and server specs are listed in the home page of our main website: https://mcchosting.co.uk/

How do i buy a server?

To buy a server, simply head over to our website (https://mcchosting.co.uk) and choose a plan. Click the buy now or get started button for that plan. You will be taken to a checkout page where you will need to fill out some info. Click submit order and you will be taken to PayPal to subscribe to the plan. You wont be charged anything yet, as you will have a 3 day free trial. When you have checked out with paypal, click "Return to merchant" and you will recieve an order confirmation page. You will receive an email containing your created server details and server panel login details as soon as your order has been processed. - This shouldn't take more than a few hours to recieve in most cases.

How do i access my server?

Once you have your email with login details, you can login to the server panel with the email and password provided to you. You can access the server panel at https://panel.mcchosting.co.uk/, Once you login, you will see your server listed. Click your server. You will now be shown the main panel for your server showing the servers console, start/restart/stop buttons and a file manager tab where you can access the servers files. To start your server, click the start button. Your server is now online. You can join it from Minecraft by using the IP/Port provided to you in the email.

Where can i get help?

There are various ways you can recieve help with any questions or issues you may have. You can drop us an email at mcchosting@outlook.com, you can get help from other members in this community by posting your message at our discord server in the #community-support channel. You can also open a support ticket by heading over to the #open-support-ticket channel and typing -ticket open. A channel will appear at the top of the channel list where you can speak directly with an expert support agent.